Nothing is showing up on my pages

  • Unknown's avatar
    daniellsnowlove · Member ·

    I have been trying to set up a page for two hours. Whenever I publish, most of the content disappears but is visible in editing mode.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    saadahsan · Member ·

    Hello there,

    Thank you for bringing this issue to our attention. We apologize for any frustration or inconvenience you may have experienced with your content disappearing but being visible in editing mode.

    Rest assured, your concern has been promptly relayed to our moderator team. They are currently investigating the matter and working diligently to identify the root cause of this issue.

    As we understand the importance of your content, we want to assure you that resolving this matter is a top priority for us. Our team is committed to finding a solution and restoring your content to its rightful place as soon as possible.

    In the meantime, we recommend refraining from making any major changes to your content or website layout until we can address the issue effectively. We want to prevent any further disruptions during the troubleshooting process.

    If you have any specific details or observations regarding when the content started disappearing or any patterns related to the issue, please share them with us. Your insights can be valuable in helping us pinpoint the problem.

    We apologize for any inconvenience this may have caused you and appreciate your patience and understanding as we work towards a resolution. Our support team is here to assist you every step of the way, and we’ll keep you informed of any progress made in resolving the issue.

    If you have any further questions or concerns, please don’t hesitate to contact us. We value your business and are committed to providing the best possible support to ensure a positive experience with our services.

    Thank you for your cooperation, and we look forward to resolving this matter to your satisfaction.

  • Unknown's avatar
    helper-heroponriki · Member ·

    @daniellsnowlove, could you please provide us with a link to the location where you’re making the edits? Additionally, we’d like to understand what you were expecting to see compared to what is currently being displayed on the front end of the website. This information will help us give you more accurate advice.

    Furthermore, it would be beneficial if you could take a screenshot of the specific problem you’re facing. If you’re unsure about how to capture a screenshot, you can refer to this support document for guidance:

    https://wordpress.com/support/make-a-screenshot/

    After taking the screenshot, you can share it with us by using the Image Block in your reply. This way, we can closely examine the issue and provide further assistance.

    Thank you! We look forward to helping you with your concern.

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