nothing is working !!!

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  andypincock · Member · Nov 29, 2014 at 1:21 am

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  When I click on the Edit button against my premier domain in the ‘My Domains’ screen, nothing happens. If I then click on the domain link I get to my web page OK, then when I go back and click the Edit button again I get into the details screen but I just get the rotating ball [the please wait indication] and nothing happens. If I wait for a long time, nothing happens still… If I click on the ’email’ tab in the menu bar I get the email forwarding screen but it is still greyed out and I get the rotating ball [the please wait indication] again – which goes on for permanently. Why can’t things just happen as I would expect them to? (I’ve tired this several times and my Internet connectivity is OK for other applications.) Thanks, Andy

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Dec 1, 2014 at 5:32 am

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  Are you trying from this URL:

  https://andypconsulting.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Or a different URL?

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  andypincock · Member · Dec 1, 2014 at 9:14 am

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  Thanks Rootjosh, it’s now working OK via this URL. Now that I have the domain andypincock.com I would like to delete the domain andypconsulting.wordpress.com. Is this possible? Thanks, Andy

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  staff-ozmodiar · Staff · Dec 1, 2014 at 4:41 pm

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  All WordPress.com sites have a permanent _______.wordpress.com URL associated with them. This can be replaced on the front end with a custom domain (as you have done). But it will always exist on the back end of things in our system. This is so that the site can still exist even if a custom domain becomes expired or is moved elsewhere.

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  andypincock · Member · Dec 1, 2014 at 5:30 pm

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  Ok. Thanks Rootjosh, that makes sense. Thanks for the explanation. Andy

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  staff-ozmodiar · Staff · Dec 1, 2014 at 6:16 pm

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  Happy to help.