NOTHING WORKS

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  ftwayneplumbing · Member · Dec 4, 2023 at 4:32 pm

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  I can’t even log into my account it just tells me my email address is not found. My email is (email visible only to moderators and staff) I created the account with it and that’s what email shows on my profile so how can you not find it? That makes no sense. Also jetpack is screwed up and won’t work whatever that does. I can’t do anything with WordPress because it doesn’t even recognize that I’m a user with a paid account. Like what am I even suppsed to do here?
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  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-dragon · Staff · Dec 4, 2023 at 5:19 pm

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  Hey there,

  I see your site http://ftwayneplumbing.wpcomstaging.com/ is connected to your account which is registered with the email you reference. If you are having trouble signing in, you can reset your password as outlined here:

  

  Recover Your Account

  in WordPress.com Support

  5 min read

  At some point, you may run into a situation in which you’ve lost access to your account. This guide will explain the steps to avoid getting locked out and how to recover your account if you cannot log in. Provide a Recovery Email and SMS Number In the event you don’t have access to your primary WordPress.com contact information, you can provide a backup email and SMS number to verify your

  As for Jetpack, I see your plugin was disabled and the site was disconnected. I have reconnected your site and enabled the Jetpack plugin. You can now access and manage your site from your WordPress.com account as expected.

  Hope this helps!