notice of domain expiring

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  wayne042356 · Member · Mar 15, 2015 at 6:02 pm

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  how do I renew my domain name. the notification I received had no direct link to do that and I am hunting for it with no luck. wish you guys would get it together and begin to make things a bit easier someday. BTW my blog is now self hosted – do I need to renew this???

  this is what I got:
  The domain name turnwhentheroaddoes.com is about to expire. This upgrade replaces your site’s default address of “turnwhentheroaddoes.wordpress.com” with the custom domain “turnwhentheroaddoes.com”.
  Renew turnwhentheroaddoes.com
  The domain turnwhentheroaddoes.com costs $26.00, and it is set to expire in 30 days, on April 15, 2015. If this upgrade expires, your site will no longer be available at “turnwhentheroaddoes.com”.
  You may renew at any time and your subscription will be extended by another year from April 15, 2015.
  For a limited time, you can upgrade to WordPress.com Premium for only $89.00. This offer is valid until April 04, 2015.
  Upgrade Now
  If you have any problems or questions, please do not hesitate to contact Support.
  You can see all your purchases and manage them in your dashboard, under Store > My Upgrades.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 15, 2015 at 6:07 pm

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  Hi there,
  turnwhentheroaddoes.com is hosted by franktechnology.com
  WHOIS
  IP Address: 108.167.140.176
  Name Servers:
  ns8324.hostgator.com
  ns8323.hostgator.com

  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  auxclass · Member · Mar 15, 2015 at 6:33 pm

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  You have domain mapping & domain registration – since you have moved to HostGator – you do not need to renew the Domain Mapping – but you DO NEED to renew the Domain Registration

  @TT has flagged this for the staff to help you to only pay for what you really need

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  wayne042356 · Member · Mar 16, 2015 at 8:23 pm

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  Thanks, looking forward to the help. A simple link to the appropriate link would be fine???

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  timethief · Member · Mar 16, 2015 at 8:27 pm

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  This thread is tagged for Staff on March 15th and they have a backlog. What’s required is your patience as Staff work through all forum threads tagged for their attention and through all email support tickets in chronological order based on datestamps and timestamps – first posted first served, as would be expected.

  How long it takes to clear the threads and support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in each thread and ticket are are.

  Please don’t bump your thread here by posting into it again like you just did because it’s not in your best interest to post to it after it has been tagged for Staff help. Doing that moves the timestamps forward and it takes longer to get a response.

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  pmciano · Member · Mar 17, 2015 at 4:09 pm

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  @wayne042356

  The domain turnwhentheroaddoes.com is owned by a different WordPress.com user, not wayne042356.

  Please have the correct user renew the domain here (must be logged into WordPress.com as the user that owns the Upgrade to view):

  https://turnwhentheroaddoes.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Let us know if you have any more questions.