Notification Bar Not Counting / Notifying

  • Unknown's avatar

    I’m not sure if this is the best place to ask, but I have a WordPress hosted website and I noticed that the Notification Bar in the back end stopped counting comments. Initially it would show a number next to it like “2” or “3” and it was an easy way to see if new comments were made from the Dashboard. It no longer does this even when new comments are made. For reference I’m talking about this

    Is this a problem with a plug-in, a bug, or some setting that got switched off?

    I’m using:

    Yoast SEO
    W3 Total Cache
    Varnish HTTP Purge
    Really Simple SSL
    Jetpack
    iThemes

    plus a few others.

    I can’t seem to figure it out either way. Thanks for any help you can offer, and my apologies if this was posted to the wrong site or forum.

  • Hi there,

    Looks like you’re in the wrong forum. Since you’re using the self-hosted version of WordPress and you need to seek help at the WordPress.org forums:

    https://wordpress.org/support/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

  • Unknown's avatar

    Thank-you for replying to me even though this was an obvious (and probably often made) mistake. It’s too easy for a layman like me to get these things confused. I appreciate that you gave me a response even if you didn’t need to. Have a great day!

  • Unknown's avatar

    @erotibotica That counter only shows unapproved comments, not new comments. If you have no comments awaiting approval, then there will be no number there.

  • Unknown's avatar

    Well that just saved me a TON of frustration. Thank-you for explaining this to me. I can now rest in peace knowing this part of the site is functioning as intended. Hope you have a wonderful evening.

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