notification button on admin bar hangs – how can I fix it?
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When clicking the orange (or even grey) notifications icon on the admin bar, the dropdown just hangs. Can’t see recent comments / likes. I cleared cookies and cache, as suggested, and retried, but no luck.
Any other ideas how to fix it?
The blog I need help with is: (visible only to logged in users)
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Please provide this info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/Then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thanks for that!
I’m using Windows 8.1, Chrome 45.0.2454.10, Screen Resolution 1366 x 768
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Hi Wayne,
Thank you for those details! Do you have any extensions installed in Chrome? You can check those by opening this link in Chrome’s address bar:
chrome://extensions/
If you have extensions installed there, please temporarily disable them and see if your notifications start working again. If they do, one of those extensions may be causing the problem — you can re-enable them one by one to find the culprit.
If you don’t have any extensions installed, or if that doesn’t resolve the problem for you, please let me know!
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Hey Rachel
Thanks for that. Unfortunately that didn’t solve the problem. Perhaps I should re-install chrome, much as I’d hate to.
Anyway, it works on IE, so no stress, I can live with it for now.
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