Notifications

• 

  sculptedbyelise · Member · Feb 10, 2023 at 3:41 pm

  • Copy link
  • Add topic to favorites

  Order notifications do not go to my email.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-doublebassd · Staff · Feb 10, 2023 at 8:58 pm

  • Copy link

  Hi there,
  
  I would check your email settings by going to WooCommerce > Settings > Emails and selecting the Processing Order email template. There you can make sure that email notifications are enabled.

  

  https://woocommerce.com/document/email-faq/#section-3
  
  For further assistance, if you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com-hosted websites, and we are limited in our support scope with WooCommerce-related issues.
  
  Hope this helps.