Notifications

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  jimcaffrey · Member · Apr 26, 2022 at 2:58 pm

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  In the past, notifications to my emaill always included links to the blogs of people who liked or commented on my posts. Now, suddenly, those links are no longer included. How can I get my notifications back to the way they were?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 27, 2022 at 2:31 am

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  Hi @jimcaffrey, we can dig into this, sure! Do you happen to have a date for the first email without links?

  Also, is this happening consistently, no matter who comments? I think if I comment and don’t leave a link, for example, you wouldn’t get that. But it’s because I choose not to specify a primary site on my profile.

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  occasionalpiece · Member · Apr 27, 2022 at 2:42 pm

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  I’m missing these too! Why the change? Why fix something that works well for the users? I talked with Support, but also want to bring it up here.

  In addition, not all my post comments trigger a comment notification. I did a test again today: 12 comments online, but only 10 notification emails.

  Can you fix this?

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  helper-heroponriki · Member · Apr 27, 2022 at 5:46 pm

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  I’m missing these too! Why the change? Why fix something that works well for the users? I talked with Support, but also want to bring it up here.

  Posters designated as Staff are the same people as Support, so we are already aware of the issue. :)

  As we noted to you in live chat, the “likers” information is not showing due to a bug in the updated email templates that our internal team is working on. They’re aware of the issue and will get that fixed in a future update.

  I hope that clarifies things!