Notifications button dropdown doesn't work
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I read the following when trying to find what was wrong with my ‘bell’ notification button: ‘Clicking on Notifications will open a dropdown that displays your latest notifications, including recent likes and comments’ but this doesn’t happen. I have two accounts where this is a problem and I can’t respond to likes or comments (cos I cant’ see them – no dropdown at all), and one (as a member) where it works as expected. Have I done something to stop it working? The two sites are: cagedunn.wordpress.com and 5bayby14u.wordpress.com.
Can you (anybody!) help? Please and thanks.The blog I need help with is: (visible only to logged in users)
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I have this same problem…if you get an answer, please let me know. I thought maybe it was a browser compatibility problem, but I’m still not sure!
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There is a workaround – log into your main page, then ‘open/click on’ your full page address to open it in a different tab.
You then have two tabs, one with the non-working drop-down, and the other (the ‘normal’ side that readers see) will have a bar at the top with the bell button – that works!
I’d still prefer to find a solution to the situation – it’s annoying to have two instances open just so I can see what I should be able to see with the one instance. -
Make sure you are running an up to date browser version found at http://browsehappy.com and make sure you have third party cookies enabled. https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies
Read all the tips here https://en.support.wordpress.com/browser-issues/ Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache
Disable any adblocker browser add-ons.
Try using another browser.If you are not successful please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Thanks timethief – your suggestion to use another browser appeared to fix the problem ‘cos I could use the bell drop-down for those two sites that previously had a problem.
But there is a third site I use which didn’t have a problem with that browser (and I don’t like the idea of changing browsers without fully understanding the why of it), so surely it can’t all be down to just the browser?
At least now I can respond and be courteous to the people who respond to my sites. -
I’m happy I was able to provide some assistance. If you need more post the URL of this third site here.
Provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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