Notifications coming to two different email addresses
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I had originally set up my blog so that notifications would come to my personal email. After a while I made a special email for my wordpress site, and changed my settings so that notifications would appear there. But for some reason it’s still holding on to my personal email, and now I receive:
On my personal email: notifications of new followers and comments that need moderating. NOT likes or comments from approved contributors.
On my wordpress email: notifications of likes and comments from both approved and unapproved contributors. NOT follower notifications.
I really want to move everything to one email address, and I don’t know why it still insists on sending some information to my personal one.
The blog I need help with is: (visible only to logged in users)
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You have two separate email address settings at WordPress.com.
Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.
Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.
Try the change here first > http://wordpress.com/#!/settings/
See > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address
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Not to worry as I tagged this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hello!
I checked your settings and I show that you only have one email address on file – the one you recently changed to. You requested the change of email address around a month ago, and the change was confirmed. Your old email does not exist in your user settings or site settings anywhere.
Can you give me an example of a recent email that you received that went to your old email address? Was it a notification from your site or was it a comment notification from another site? Once I have that information, I’ll be happy to take a closer look.
Let me know if you have any questions!
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Emails which have been coming through to my old address are notifications of new followers, and comments on my posts from new contributors.
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I double-checked and refreshed your email settings on our end. Can you let me know if you continue to receive emails under your old email address? It might take a day to fully update, so let me know if it’s still not working after a few days.
Let me know if you have any questions!
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