Notifications for new orders not received to email

  • Unknown's avatar
    annapaskaleva · Member ·

    I have set up a notification to be sent to my email when there is a new order. I tested it yesterday with a new order but no email wes received. I talked to WP support, they told me I shold talk to you since this is managed by WooCommerce.

    I don’t have a site linked to this WordPress.com account

  • fstat · Staff ·

    Since you need help with the WooCommerce plugin, you have to post in their forum:

    https://wordpress.org/support/plugin/woocommerce

    We don’t offer WooCommerce support on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce plan), so we’re not your best point of contact.

    The folks over the WooCommerce forums are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!

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