Notifications Not Loading

• 

  wowstorylines · Member · Jun 12, 2013 at 2:15 pm

  • Copy link
  • Add topic to favorites

  Whenever I try to load my “notifications” portion of the website, it goes into a loop of trying to load and never does …or at least it hasn’t done so this morning which means that I can’t get to my comments or reply to comments that have made as well. This is the second or third time that this problem has reared it’s ugly head in the last two months – please fix this.

• 

  kathrynwp · Staff · Jun 12, 2013 at 2:25 pm

  • Copy link

  Hi there – could you please try a different browser, like Firefox or Chrome, to rule out a browser issue? Let me know how it goes and we’ll take it from there. Thanks.

• 

  kathrynwp · Staff · Jun 12, 2013 at 2:49 pm

  • Copy link

  There does appear to be a problem with notifications loading in certain browsers. Our developers have been alerted – thanks for the report.

• 

  kathrynwp · Staff · Jun 12, 2013 at 9:09 pm

  • Copy link

  Our developers have made a change that may fix this issue. Could you please try clearing your browser’s cache and let me know if your notifications work again?

  Thanks very much.

• 

  wowstorylines · Member · Jun 13, 2013 at 5:12 am

  • Copy link

  Okay, it appears as though things are working at the moment with Internet Explorer now. I have been using Chrome most of the day, while it is not a favorite of mine, it did give me access to what I needed to do.

  Thank you for your assistance.

• 

  kathrynwp · Staff · Jun 13, 2013 at 1:37 pm

  • Copy link

  Glad everything is back to normal – thanks for confirming.