Notifications tab is not working

• 

  vigilatholycross · Member · May 16, 2013 at 1:51 pm

  • Copy link
  • Add topic to favorites

  Every day recently the Notifications tab highlights in a color telling me there is something new there. So, I click on it. It indicates that it is waiting and working to load it, but never does. I left it open for 20 minutes and it did not load.

  I had not had any trouble with that for the first three months of blogging, and I do not recall changing anything. Suddenly, for about two weeks, the Notifications tab never loaded.

  When I did a google search, I saw that people had this problem before but no one addressed it.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 16, 2013 at 4:38 pm

  • Copy link

  If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

  If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:

  1. Try clearing your browser’s cache:

  http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/

  3. Try with all browser extensions or add-ons temporarily disabled.

  4. Try enabling HTTPS: http://en.support.wordpress.com/https/

  If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.

• 

  vigilatholycross · Member · May 16, 2013 at 8:27 pm

  • Copy link

  I am using the latest Firefox and have been the past 4 months. The problem only began 2 weeks ago.

  I cleared the cache, allowed third party cookies, and always use HTTPS.

  I’m not sure about the browser extensions and add-ons or how to disable any. I’ll see what I can find out.

• 

  timethief · Member · May 17, 2013 at 10:05 pm

  • Copy link

  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

• 

  staff-blorbo · Staff · May 17, 2013 at 10:12 pm

  • Copy link

  Your browser is reporting that it’s Firefox 11. The current version is 21.

  Would you please try upgrading? http://browsehappy.com/