Notifications to followers

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  gleneira · Member · Aug 5, 2015 at 12:47 am

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  Wondering if anyone else is experiencing same problem – ie. followers aren’t receiving notification of new posts going up

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Aug 5, 2015 at 2:19 pm

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  Hi there,

  Can you give me an example of an email address that isn’t receiving notifications? (You can include the email address in your reply and the forum software will hide it from everyone except staff.) That way I can investigate that for you.

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  gleneira · Member · Aug 5, 2015 at 11:35 pm

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  thanks for the response. The email is:

  (email visible only to moderators and staff)

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  rachelmcr · Member · Aug 6, 2015 at 10:04 am

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  Hi there,

  I checked that subscriber, and email updates are being sent to that email address. The latest email was for this blog post:

  https://gleneira.wordpress.com/2015/08/05/mckinnon-definitely-gone/

  The email provider for that email address is successfully receiving those emails, so you may need to check the spam/junk folder to find that email. If it isn’t there, you’ll need to check with the email provider to find out if they are filtering out or blocking emails from WordPress.com for some reason on their end.