Notis system doesn't work at all. Not on the blog on my computor or app

  • Unknown's avatar

    Hi!
    This must be the third time I have tried to get in contact with your support in different ways. The notis system have seem to fail big time. I dont get any notises at all anymore and this has been a problem from the start of the new layout. About 10% of the comments dont show at all if I don’t go to the comment-box in the old admin page.

    The same problem if I use the app on my mobiledevice. I get notises that I have new comments and likes, answers on my comments on other peoples blogs, but when I log in the notise-system does not uppdate and there is only old comments and likes.

    This make the blog really useless and also I cant seem to comment on sertan blogs, becaus wordpress tells me i have to log in first, the trouble is, I am already logged in and can se my avatar and name below the commentboxes.
    This is getting really enoying and worse by the day.

    What is the problem?

    //Lena

    The blog I need help with is: (visible only to logged in users)

  • Hi there. A problem with notifications can usually be fixed by clearing your browser’s cache and cookies. Also make sure you have third-party cookies enabled in your browser, otherwise it won’t work correctly: http://en.support.wordpress.com/browser-issues/
    http://en.support.wordpress.com/third-party-cookies/

    Regarding the app I’m afraid we can’t help here, as the apps have their own separate forums. You can find those forums here:
    https://apps.wordpress.org/support/

  • Unknown's avatar

    Thanks I’ll try this and se if it works!
    //Lena

  • Unknown's avatar

    It was the third part cookies that was the trouble, thanks for the support!

    //Lena

  • I’m glad I could help :)

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