NS
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Hello,
Today I change my A Server to an external hosting service and my DNS is giving some troubles. In order to achieve what I want I tried to change the Name Servers, but there is no way for me to modify or to add new Name Servers from my external hosting.
What are the options? In the support guides this option exist, but obviusly not in my panel.
The blog I need help with is: (visible only to logged in users)
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centroaleris.com is hosted by Raiola Networks, not by wordpress.COM
You are posting to the wrong support forum. That site is not hosted here and we cannot help you.
This is wordpress.com support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
Hello, I think you didn’t understand my question.
http://www.centroaleris.com is a DOMAIN that I acquire through wordpress.COM, I want to transfer my domain to another provider. But in my panel I don’t have any option to do so.
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
The domain, centroaleris.com, is registered with Enom.com, not WordPress.com. If you want to change the name servers, you need to do it with them, not with us.
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