number count on email subscription widget is broken
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It keeps repeating the same number even when the new subscribers join in.
The blog I need help with is: (visible only to logged in users)
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As all widget data is cached I’m wondering if there isn’t simply a time delay until the number count is rectified.
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That’s possible but if there is a cache mechanism in place, than the email notification should be delayed as well, so it doesn’t repeat the wrong numbers. I’ve got three email notification of new subscribers with the same number count in it.
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Hi,
I recommend to wait 5-6 minutes, and i am almost sure that the number will refresh. If the problem continues, i recommend to delete the subscription widget and put a new one, test it and let us know how it goes.
Thanks,
tptutorials -
My subscribe button is not working either , a girl subscribed yesterday i got a email to say so, my count did not go up and she is not in my subscribers list.
This has all happened from the subscribe button was changed, when we go to another blog we don’t know if we are subscribed, it doe’s not say ” following ”
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@ismailimail
Thanks for supplying additional information. I have been searching and have discovered that there are others with this issue who have had it for more than 24 hours. I believe you need to create a support ticket for Staff. -
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