Number of visitors isn't displaying

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  wendy7713 · Member · Dec 17, 2015 at 8:32 am

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  My number of visitors doesn’t appear to be displaying properly – it says 1 although all the other stats state this can’t be right?

  The blog I need help with is: (visible only to logged in users)

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  mishrashutosh · Member · Dec 17, 2015 at 9:47 am

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  Hi wendy7713,

  Please wait for 48 hours for the stats to fully update themselves. This has happened to me in the past, and the visitors stat usually gets updated by midnight (based on the timezone you have set).

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  wendy7713 · Member · Dec 17, 2015 at 9:49 am

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  Sadly theyve not matched with the rest of the stats for the past week?

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  pscalvo · Member · Dec 17, 2015 at 9:56 am

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  Hi. This is happening to my blog too. The stats indicate a very low number of visits and a high number of views, it does not match… Right now I have onlye 1 visitor but 11 references of visits. It is not posible… I have noticed this for 4-5 last days…

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  mishrashutosh · Member · Dec 17, 2015 at 9:58 am

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  Sorry didn’t get you there.

  Has your visitor count not updated in one week? If that’s the case, you can add the tag modlook to this thread so that a staff member or moderator can take a look. :)

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  pscalvo · Member · Dec 17, 2015 at 10:02 am

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  The visitor count does update but it shows a number that does not match with other stats. For example, with the referer count. How can there be only one visitor but 11 referers at the same time? The page views number is also too high. I think there is a problem with the visitor count and it is not reflecting the real number, although it does update and change every day.

  The blog has the same page view count every day, more or less, while the visit count has decreased in the last days…

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  mishrashutosh · Member · Dec 17, 2015 at 10:13 am

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  Ok, so I checked the stats for my blog and the visitor counts dropped by almost 50% from Dec 10 to 14, but they have crawled back to normal over the past 2 days.

  I’d suggest waiting for a few more days. I think whatever bug caused this is being fixed and slowly rolled out.

  You can of course ask a moderator to take a look by adding that tag I mentioned above. :)

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  pscalvo · Member · Dec 17, 2015 at 10:15 am

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  Thank you! I have just added the tag ;)

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  mishrashutosh · Member · Dec 17, 2015 at 10:16 am

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  The fix is on the way.

  https://en.forums.wordpress.com/topic/visitor-number-accuracy?replies=25#post-2515615

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  pscalvo · Member · Dec 17, 2015 at 10:18 am

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  Ok, that explains it all, thank you again!

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  kokkieh · Staff · Dec 17, 2015 at 11:57 am

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  Anyone else who reaches this thread looking for a cause for the stats issue, please subscribe to the thread posted above to be notified of any updates regarding this.
  https://en.forums.wordpress.com/topic/visitor-number-accuracy?replies=25#post-2515615