Obtain IP Address to update google domains

aaronhmartin · Member · Nov 1, 2021 at 1:41 pm
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Obtain IP Address to update google domains

WP.com: Unknown
Jetpack: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
ami0789 · Member · Nov 1, 2021 at 2:21 pm
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Hello there!

I have checked your site and it looks like your site is hosted with third party Registrar (GOOGLEDOMAINS.COM). Here in this forum we only provide support for site’s that are hosted in WordPress.com only. If your site is hosted somewhere else please create a ticket here in https://wordpress.org/support/ and get help there.

You can learn more about the difference between WordPress.com and WordPress.org here:

https://wordpress.com/com-vs-org/

Regards:
aaronhmartin · Member · Nov 1, 2021 at 2:37 pm
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Here’s my scenario. I am using Bluehost with WordPress and am using Woo Commerce for my webstore. I am trying to connect my shipping platform, 2Ship, to Woo Commerce. The connection is not working because of an error. 2Ship developers say it seems that woo commerce is not responding with a valid JSON on 2Ship API call. The developers claim my site is not a WordPress site. They said I need to enable mod_rewrite. When I contacted BlueHost about this they said they cannot help but if i want to change my website to WordPress i need to update my google domain. They also said i will not loose my current 3year subsribtion with Bluehost. So when i sent into Google domains to update this, it needed the WordPress IP address. Can you help?
ami0789 · Member · Nov 1, 2021 at 2:48 pm
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Hello there!

As your site is hosted with third party registrar we cannot help you that much as our support is limited to site’s that are hosted in WordPress.com only. Please create a ticket here in https://wordpress.org/support/forums/ and seek assistance there.

Regards:

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