Occasionally don’t receive comments email

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  carocat · Member · Apr 16, 2007 at 9:05 am

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  I’m still on Gmail and there’s nothing in my Spam folder.

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  kazzav · Member · Apr 16, 2007 at 10:38 am

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  I’ve had this too – I had a bunch yesterday, about 5 or so. They’ve not been filtered into my spam folder and I’m using BTInternet/Yahoo mail.

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  xtroyer · Member · Jul 5, 2007 at 7:17 am

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  Its July 5th, and I am having the EXACT SAME ISSUE. I have a Gmail account, with no wordpress emails on my spam folder and yet these comments are lost somehow.

  They do appear on the page, but I dont get the notification.

  :(

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  provoost · Member · Aug 8, 2007 at 12:08 pm

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  Same problem here. I have ‘my own’ server. Mail normally works on it (e.g. Mediawiki can send mails). Mail is forwarded to my gmail account. Nothing in spam. It’s only been an hour or so. Looking forward to a solution…

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  katm · Member · Aug 8, 2007 at 1:56 pm

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  provoost…

  I have a feeling you’re in the wrong place as you mention your own mail sever and your user name is linked to a self hosted blog.

  If you’re self hosted you need to be at http://www.wordpress.org/support/

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  sunyinyufi · Member · Sep 3, 2007 at 8:55 pm

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  Hi! Same problem here :( I have gmail, I didn’t get notification for a couple of comments in the last days, and they are deffinetly not in the spam folder.

  Well it’s not a big deal, but still it’s disturbing…

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  raincoaster · Member · Sep 3, 2007 at 8:59 pm

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  Let staff know through your Support button when support reopens, whenever that is.

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  sunyinyufi · Member · Sep 4, 2007 at 12:08 am

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  I’ll do, thanks ;)

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  yarnsnob · Member · Sep 12, 2007 at 5:30 pm

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  i’m expriencing the same problem, I have 7 comments on my blog and 3 comments I have not been notified. The same thing happened a few days ago too. I have contacted support.

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  timethief · Member · Sep 12, 2007 at 5:32 pm

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  For reference there are now two forum threads going on this same issue https://en.forums.wordpress.com/topic.php?id=15554
  Moreover it’s an issue that can only be resolved by staff http://wordpress.com/contact-support/

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  carocat · Member · Sep 12, 2007 at 11:53 pm

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  I’ve marked this as resolved.

  It’s been happening with me again, but I will give a shout to support as well. No need for multiple threads. Can’t believe this thread is still going!

  Anyways, as Timethief said, anyone who has the same problem, please contact staff during the regular support hours: http://wordpress.com/contact-support/ :)