Offer to return the money to me because I no longer use the service but forget to cancel the extensi
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I forgot to cancel the extension domain name truongthuybox.com so my money is deducted into the account. I do not use this service anymore, please give me money back. Thank you !
The blog I need help with is: (visible only to logged in users)
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If it is already two days from the purchase date, you can remove the domain from Purchases, but not receive a refund.
If it is within two days of purchase, you may receive a full refund. To cancel, please log into your account and go to Purchases. Click Cancel next to the domain you wish to cancel.
More information on cancelling domain names can be found at https://en.support.wordpress.com/cancel-domain/
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I do not purchase for buy domain name but purchase for Domain Mapping. So how can I get money back? Not more than 2 days.
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According to the Refunds support document, if you mapped an existing domain, or never used a domain, you will receive a full refund. There are no refunds, pro-rated or otherwise, after 30 days.
To request a refund, you can follow the instructions at https://en.support.wordpress.com/refunds/#how-do-i-request-a-refund
Hope that helps.
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I have not option “Cancel and Refund”. So how can i do. Please help me.
I sent you 2 image
https://phamnguyenthuy.files.wordpress.com/2017/06/cancel_and_refund.png
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I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.
Please let me know if there is anything else I can do for you.
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Please do the same for the domain name phamnguyenthuy.com help me because it also has the same situation
Thank you very much ! -
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- The topic ‘Offer to return the money to me because I no longer use the service but forget to cancel the extensi’ is closed to new replies.
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