Official invoice documents for purchases (Receipts #11922240, #11922139)

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  guidobalke · Member · Feb 11, 2015 at 11:36 am

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  Hi there,

  our accountants department is desperately asking for official invoice documents for our last two purchases (Receipt #11922240 and #11922139). Can you please send the desired documents as pdf to my email. That would be great. Thanks in advance.

  Guido

  The blog I need help with is: (visible only to logged in users)

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  alexjgustafson · Member · Feb 11, 2015 at 4:38 pm

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  Hi Guido,

  You can find receipts for all your transactions in your billing history:

  https://globalwellbeinglab.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  From there you can choose to View/Print the receipts or have them Emailed to you.

  -Alex G.

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  guidobalke · Member · Feb 11, 2015 at 4:53 pm

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  Hi Alex,

  thanks for coming back to me so quickly. I already have downloaded the receipts your are refering to. But our (very German) office asks for a formal billing document with our company address on it.
  (DIE PR-BERATER GmbH, Worringer Str. 22, 50668 Köln)
  It would be great if you can provide such a document.

  Thanks again,
  Guido

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  alexjgustafson · Member · Feb 11, 2015 at 5:35 pm

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  Hi Guido:

  You can adjust the information under “Bill to” as needed by choosing the View/Print option.

  Double-click on the information currently under Bill to and you type in / paste your company address.

  -Alex G.

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  guidobalke · Member · Feb 18, 2015 at 3:17 pm

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  Hi Alex,

  its me again. Same topic. Sorry. I couldn’t find the “bill to” option as you described in your last reply. I can view and print the receipts, but there is no option to double-click…? Any ideas?

  Thanks again,
  Guido

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  alexjgustafson · Member · Feb 18, 2015 at 4:45 pm

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  Hi Guido,

  Were you viewing the receipt at https://wordpress.com/me/billing ?

  This feature is not yet available in the new dashboard, please visit the receipt in your site’s /wp-admin/ billing history here:

  https://globalwellbeinglab.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  Click “View/Print” for the receipt. There will be sub-heading for “Billed to”, with some information already populated. Here’s an example:

  

  If you double-click the provided information (in the green box of that example), it will allow you to edit the text before printing or saving, intended for instances like these.

  -Alex G.

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  guidobalke · Member · Feb 18, 2015 at 5:14 pm

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  Hi Alex,

  thanks for coming back to me so quickly. I guess, we don’t have the same interface view. **Here is what happens when I’m following your guidelines:

  (please visit the receipt in your site’s /wp-admin/ billing history here:
  https://globalwellbeinglab.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history
  **Done

  Click “View/Print” for the receipt. There will be sub-heading for “Billed to”, with some information already populated.
  **I can click view/print, but in the window poped up shows no sub-heading “billed to”

  Here’s an example:
  https://cloudup.com/cHVMLKSjMbt
  **mine looks different and has no interactive field at all

  If you double-click the provided information (in the green box of that example), it will allow you to edit the text before printing or saving, intended for instances like these.
  **not possible in my world:(

  Anyway, I give up. I’ll try to get trouhg my financial department without the “billed to” information. Thanks again for your help.

  Best,
  Guido