OH MY GOD! No customer service at all! I’m locked out of my account!
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PLEASE HELP! I DID NOT REALIZE THAT THERE IS NO CUSTOMER SERVICE FOR A PASSWORD THAT WILL NOT RESET! AND I HAVE TO ASK A FORUM??????????? SERIOUSLY? IS THERE NO SUCH THING AS HUMANITY AND CUSTOMER SERVICE? LAST I CHECKED, I PAID FOR THIS STUPID WEBSITE. YOU CAN’T JUST LOCK ME OUT AND NOT LET ME BACK IN WITHOUT PAYING. WTF.
WP.com: Unknown
Jetpack: Yes
Correct account: UnknownThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
There is staff here, and we’d love to assist you.
What is the username or email associated with the account? The email will be redacted from public, and only staff will be able to see it.
If you still have access to the email connected to the account, you can enter that email address in the password recovery tool. Please check your spam folder for the recovery email if you don’t receive it in your inbox immediately:https://en.wordpress.com/wp-login.php?action=lostpassword
If you are still having problems accessing your account and would like to speak with the Account Recovery Team, feel free to contact them at
passwordhelp@wordpress.com.
Please visit our support page for more information on recovering your account.
Hope this helps.
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