OK how do i get ahold of someone to cancel my wordpress account and get a refund?
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Is there a place to go to cancel a wordpress.com account and get a refund. I haven’t used wordpress.com for over 2 years and I keep getting billed annually
The blog I need help with is: (visible only to logged in users)
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Hey there! To get a refund you’ll need to submit a refund request, which is accessible through “Manage Purchases” on your “Me” page. Selecting the particular domain and choosing “Cancel and Refund” will get this process going for you. Check out this article for more details on how to go about getting that refund.
Hope that helps!
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Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into another account
You can manage all of your WordPress.com purchases by navigating to the Me section of WordPress.com and then choosing the option to Manage Purchases from the sidebar.
Select any purchase in order to view options for managing it. The options available will be different based on the upgrade you choose.
Canceling and Refunding Purchases
https://en.support.wordpress.com/manage-purchases/#canceling-and-refunding-purchasesre: Refunds
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours. It takes from 1 – 2 weeks or 7 – 10 business days for the refund to be received. -
Hi, I’ve replied to you here: https://en.forums.wordpress.com/topic/how-do-i-dispute-a-charge.
Closing this duplicate thread.
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