old account
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there seems to be an old version of our website ‘https://omniapractice.wordpress.com/’ we use https://Omniapractice.com/… this is not malicious but a historical thing….it seem to come up on a Google search of the practice. This may be an testing thing that was created by a member of staff that we are not in contact with it… how can I take ownership or delete it, or remove it from the google searches… not sure how to approach this or who to ask
The blog I need help with is: (visible only to logged in users)
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Hi stephenohalloran2014,
omniapractice.wordpress.com is owned by omniapractice so you will need to login to that account in order to delete the site.
If you are unable to login or reset the password with that username, please fill out the account recovery form:
how can I take ownership or delete it, or remove it from the google searches…
Deleting a WordPress.com site won’t automatically remove it from search engine results though — this is something we have no control over. The content will gradually be removed over time but it may be possible to speed up the process using Google’s Remove Outdated Content tool (if you are able to recover the account and delete the site).
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Thankyou for your help however it will not help resolve the problem.
I cannot reset the password because I do not know the email address that relates to the account (think it must have been an unknown former employee from many years ago)
I cannot use the account recovery form as I do not have the required information.
The Omniapractice.wordpress.com has not been updated since 2011 and now contains incorrect information on the doctors surgery.
I need a way that will enable us to close down or block website to users as it is incorrect and we are a healthcare provider.
we need a way to action this as http://www.omniapractice.com and http://www.omniapractice.wordpress.com are the same place.
can we find a way we can do this as I have no way of finding the owner of the omniapractice wordpress account as they were a former employee (one of many) that was employed in 2011 and I am guessing that the email address related to the account may not even exist anymore.
I am able to prove that I am from Omnia Practice so there must be a way forward
Stephen O’Halloran
Omnia Practice -
Hi Stephen,
I am guessing that the email address related to the account may not even exist anymore.
We’ve been able to send a password reset email to the account email address and that was delivered successfully — which suggests the address is still active.
For security reasons, I can’t share which email address that was sent to, so it may be worth checking all of your email accounts (including the spam folders) to see whether it has come through.
Let me know how you get on.
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Hi,
Thanks for your help, I have tried every email I can think of but this wordpress account doesn’t seem to be active for about 8 years.
The only person I cant contact (that could be the one who set it up) has the email address of (email visible only to moderators and staff) (Neil Graham – son of former employee), I don’t know if you can conform or deny this.
the other emails I know of are (email visible only to moderators and staff), (email visible only to moderators and staff), (email visible only to moderators and staff), (email visible only to moderators and staff) (they are all the same family, mother and sons).
It would be helpful if you could conform if it is any of those email addresses.
If it is not any of them I am at a total loss as to how we can resolve the matter and would appreciate any advise that may help.
we just need to get http://www.omniapractice.wordpress.com closed down/blocked as it is causing issues to our patients )it shows the wrong telephone number to our patients.
I cant use the account recovery form as I don’t have the required information.
I appreciate the security concerns however what can be done when this website hasn’t been updated in 7 years and is incorrect and dormant, how can we move the matter forward.
Just so you know I do not need to take ownership of the ‘omniapractice’ account I just need to resolve the issue around the http://www.omniapractice.wordpress.com website that it is creating.
I appreciate the time and assistance and the security issues around this issue and thankyou in advance for your assistance you are providing with this difficult matter.
I am completely stuck with this and don’t know how to move forward
Kind Regards
Stephen O’Halloran
Business ManagerOmnia Practice
Yardley Green Medical Centre
http://www.omniapractice.com -
I’m going to go ahead and remove your phone numbers from that last post, as this is public forum. We’ll reach out via email.
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