old account
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The account referenced above is one of my old accounts that I now can not access. I no longer have access to the old email account nor prior information. How can I retrieve this old account of mine.
Correct account: Unknown
The blog I need help with is: (visible only to logged in users)
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Hi there!
Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.
Thank you!
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Thanks for that! That website is associated with a different WordPress.com user account than the one you’re currently logged into so we’re limited to what we can help with here.
Since you don’t have access to the email address associated with that user account, you’ll need to go through our Account Recovery form to prove ownership of the site, then WordPress.com support can help you from there. You can find that form here:
https://wordpress.com/wp-login.php?action=recovery
Just fill out as much information as you have, including an email address where Support can get in touch.
You can read more about what the account recovery process entails here:
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