old account deleted – need help accessing

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  lisaodelliaraz266a38f926 · Member · Aug 31, 2023 at 3:25 pm

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  I have lisaodellia.wordpress.com that I’d like use and redesign. I have a very old blog there that is dear to me.

  When I try to login WP says the account has been deleted and to try to renew password. I got the renew PW email and successfully changed password. Then when trying to login, WP says the account is deleted and to try to recover the account.

  I then go to the account recovery form but cannot submit the form because I don’t have transaction ID, activation URL or key, or two factor authentication codes.
  
  Please help :)

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  aisajib · Member · Sep 1, 2023 at 6:28 pm

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  Hi there!

  You can send an email to passwordhelp@wordpress.com. Make sure to include the link to the site address and any other information that may be helpful. Our account recovery team will be happy to help you log into the WordPress.com account to manage your site. :)

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  lisaodelliaraz266a38f926 · Member · Sep 2, 2023 at 10:27 am

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  thank you! emailing now :)