Old comment thau I can't delete

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  gsvit · Member · Apr 10, 2013 at 11:43 am

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  Good morning,

  I’ld like to delete 54 old comments that are those related to previous my old Blog that now as URL has been changed to “gsvit.wordpress.com”, but I can’t.
  I see these old comments in the Panel and even if I am logged as Administartor, the system said that I haven’t the authority to delete them.
  Please help me to delete these unwanted comments.
  Thanks
  Regards

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Apr 10, 2013 at 4:13 pm

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  Hi there!

  If you renamed your blog, all comments would also be transferred over to your new site. Can you let me know what site you’re logging into and trying to delete these comments and I’ll be happy to look into this further.

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  gsvit · Member · Apr 10, 2013 at 4:31 pm

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  I manage all my activity frome there:

  http://gsvit.wordpress.com/wp-admin/

  Could you force to delete the comments?

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  helper-heroponriki · Member · Apr 10, 2013 at 6:02 pm

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  I can – but I need to confirm exactly how many comments you want deleted. If you go to this page, please let me know which comments you want to keep:
  https://gsvit.wordpress.com/wp-admin/edit-comments.php

  There are 55 total comments currently.

  Let me know if you have any other questions – otherwise I’ll wait to hear back from you regarding the comments you want to keep.

  Thanks!

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  gsvit · Member · Apr 10, 2013 at 6:04 pm

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  Please if you can, delete all 55 comments.
  Thanks.

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  helper-heroponriki · Member · Apr 10, 2013 at 6:26 pm

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  I have trashed all 55 comments per your request.

  I hope that helps!

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  gsvit · Member · Apr 10, 2013 at 6:37 pm

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  Yes, your help it was fundamental but the issue is partially present.

  I tried to empty the “trash” and I failed, 54 comments still continue to be stored into.
  Is it possible to remove all them also from the “trash” ?

  Thank you, “csonnek”.

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  helper-heroponriki · Member · Apr 10, 2013 at 7:03 pm

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  Files in the trash are automatically deleted after 30 days. Also, files in the trash are not visible anywhere on your site, so you wouldn’t need to worry about them showing up unexpectedly. Is there a certain reason you need them removed from the trash at this time?

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  gsvit · Member · Apr 10, 2013 at 7:27 pm

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  Being these 54 old comments residual from the previous Blog, I’d like to be sure that they will be really deleted. If you can do this now, please remove them.

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  helper-heroponriki · Member · Apr 10, 2013 at 7:44 pm

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  All trashed items are deleted after 30 days – there are no exceptions. However, I’ve gone in again and have emptied the trash per your request.

  I hope that helps!

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  gsvit · Member · Apr 10, 2013 at 7:51 pm

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  I really thank you for the help.

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  helper-heroponriki · Member · Apr 10, 2013 at 8:03 pm

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  You’re welcome! :)