Old email address
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Help. :( I had a WordPress account under an old email address that is no longer valid. I don’t remember the password and therefore, I can’t get into the old account to change it. I have so many blogs I can’t get to now. What do I do??
The blog I need help with is: (visible only to logged in users)
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Hi there
If you don’t have access to email and password, then you can recover your account using Transaction ID as well.
You can follow these instructions to recover your account.
You can read more about the Transaction ID here:
https://en.support.wordpress.com/transaction-id/
I am adding a modlook tag to this thread for staff intervention.
In case you are not able to recover your account, they are the one who can help you.
Please keep patience while someone from support staff gets back to you.
Good luck!
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Hi there,
What is the username or the address of a site in the account you’re trying to access?
The only way way we’ll be able to give you access to the account is via our account recovery process linked to above.
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Hi there. Thank you for the reply. The old email address it was listed under was (email visible only to moderators and staff). I don’t know if that was the official user name or not…
jjuliadanner or jenniferdanner if not.
I have so many old blogs on there. :( I have a new account now under (email visible only to moderators and staff), but I really want to get back into the old one so I don’t lose all my writings. :(
Thank you for whatever you may be able to do!!
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I just found my user name on my old Facebook posts. I shared a lot of my blogs on there. The old user name was JENNIFER DANNER.
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The username here is jenniferdanner. If you can remember your password, you can log in and change the email address.
Or, you can use one of the recovery methods @kokkeih mentioned.
As one other option, you might try contacting the mail provider to see if they can help you restore that email address.
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