Old Email Gone Can’t Access Blog

  • Unknown's avatar
    workingwithct · Member ·

    Hello. I have a blog that I created with an old email ((email redacted)). I no longer have access to that email. It was attached to a wordpress domain as we just forwarded and hid the URL at that time. I no longer have access to the email associated with the blog. So I can not use email recovery… I tried the other recovery forms but unfortunately don’t have access to any feature that will assist.

    Is there anyway somebody and help me access my account attached to: (email redacted)?

    Thanks for your time.
    Christa

    The blog I need help with is https://christarayne.wordpress.com/

    IF it is not possible to access the blog (my actual URL now is https://christarayne.com and I would just have the current bog under a subfolder once accessed) then please advise how I can remove it completely.

    Thank you!
    Christa

  • staff-zinnia · Staff ·

    Hi Christa –

    I think you’ll be able to recover the account because there are some premium theme purchases on it. Look up the transaction id or receipt information and use that on the account recovery form.

    Recover Your Account

    Use these instructions to help you find them. As long as you made the purchases you should be able to find them.

    https://en.support.wordpress.com/transaction-id/

    DO NOT post any financial details here. But do let me know if you aren’t able to submit them through the form.

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