Old outdated information

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  chrisbilyea · Member · Aug 2, 2021 at 11:20 pm

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  I’ve started to manage this new company and someone from the past had set up an account. We’ve since changed over locations, email address and other contact information. I have no way of digging up any of the 3 pieces of verification to have it changed. How else can I get these updated/removed??

  Site: https://sinclairerie.wordpress.com/contact/.
  WP.com: Yes
  Correct account: Unknown

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  supernovia · Staff · Aug 2, 2021 at 11:56 pm

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  Hi @chrisbilyea, our account recovery team will need proof of site ownership. Can you check in with contacts to see who may have set that up, and get in touch with them? Then get in touch here with any information you have and your intent for the site: passwordhelp@wordpress.com