old product pages taking over

  • Unknown's avatar
    ordershookheadzcom · Member ·

    I have a homepage and product category page (my shop page shows categories) i have had to remake the site a couple of times and now my real homepage comes up sometimes when i put in the base url – and sometimes my old product category page shows up – additionally my logo and my ‘home’ link in header nav almost always redirect to the old product page instead of real homepage. Also if i add products from that old product page they are not in the cart and i can’t get them. It’s almost as if woo commerce is finding my old pages, but they don’t exist anymore (i can’t get to them). if i click my account it goes to old my account and i get an error but then the nav menu switches to my new pages and it works until i go home again which sends me back to old product page. help!

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and although it is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software.

    If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

    https://woocommerce.com/my-account/create-a-ticket/

    But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

    https://wordpress.org/support/plugin/woocommerce

    These forums are for WordPress.com-hosted websites. If you want to know the difference between the two, you can find more information in this document:

    WordPress.com vs. WordPress.org

    Thanks,

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