Old Site

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  bamgup1 · Member · Sep 17, 2022 at 2:01 am

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  Hello, I haven’t checked my wordpress for a while but I noticed my website is completely gone. How can I get my old site back. Thanks!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Sep 17, 2022 at 12:38 pm

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  What was the URL of your old site?

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  bamgup1 · Member · Sep 17, 2022 at 1:20 pm

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  ponderonit.com

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  staartmees · Member · Sep 17, 2022 at 1:47 pm

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  relax and wait till a Staff member comes to the rescue.

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  staff-doublebassd · Staff · Sep 17, 2022 at 3:39 pm

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  Hi there,

  It appears that ponderonit.com is hosted with Go Daddy and connected to your WordPress.com account via a connection subscription but was deactivated a month ago. However, you still have a domain credit via the Business Plan, so you can reconnect the domain:

  https://en.support.wordpress.com/connect-existing-domain/

  Please let us know if you need assistance with reconnecting the domain and we’ll be happy to assist. Thanks!

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  bamgup1 · Member · Sep 17, 2022 at 3:50 pm

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  I just updated the nameservers but within my actual wordpress account, my website is gone. I understand using the domain will allow me to access my website but within my actual account, my website is gone. Let me know what I should do.

  Thanks!

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  staff-doublebassd · Staff · Sep 17, 2022 at 10:46 pm

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  Hi there,

  When I visit ponderonit.com, it is taking me to your site hosted with us here at WordPress.com. Are you now able to visit the site? It takes some time for propagation to occur after the nameservers are updated, but things appear fine on this end. I am also seeing the site under the account you are contacting us from.

  Please let us know if you are still having trouble seeing the site and we’ll look further into this issue.

  Thanks!