old website can’t find anymore

  • Unknown's avatar

    Hi there, I used to have a website with url http://www.vegesaurusrex.com. I’m pretty sure my username was vegesaurusrex and the email was definitely (email visible only to moderators and staff). About a month ago, the hosting and domain expired because of a failed payment. I just now got those two things fixed, but it looks like my site is offline. When I try to login, it says both my username and my email are invalid. How can I get my old site back? (FYI I am posting from a different username, @vegesaurusrex2015, which says it doesn’t have any associated website)

  • Unknown's avatar

    hi,

    Your website is not hosted on WordPress.com.
    If you are unsure who your hosting company is, you can check your site at https://www.whoishostingthis.com.

    We’re able to help only with websites hosted on WordPress.com.

    To clear up any confusion, there are 2 versions of WordPress. WordPress.com is a managed environment different from using the open source WordPress installation. WordPress.com and WordPress.org are two, different entities.

    WordPress.com vs. WordPress.org

    You could look in this forum; perhaps someone there has experienced something similar:
    https://wordpress.org/support/

    You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
    https://wordpress.org/support/register.php

    Your hosting provider customer support may also be able to help you.

    Hope this helps

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