Old website files

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  grcatering230218 · Member · May 16, 2018 at 8:49 pm

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  Need help accessing files from an old website that was built on wordpress

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  kosiew · Member · May 17, 2018 at 5:54 am

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  hi,

  Can you tell us your old site url ?

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  grcatering230218 · Member · May 17, 2018 at 8:43 pm

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  old website was grcatering.com. Recently switched over to squarespace and need to pull some files off of the old site but can’t seem to find where to get into the old site since it is no longer attached to the domain “grcatering.com”

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  kosiew · Member · May 18, 2018 at 10:19 am

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  hi,

  I can see from your history that you previously hosted with hostgator.
  You can try to contact the hostgator customer support team to try to retrieve your old files.

  We cannot help much since grcatering.com is not running on WordPress now.

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  grcatering230218 · Member · May 18, 2018 at 4:29 pm

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  the old site was on wordpress about 2 months ago, why wouldn’t wordpress still have those files? They were never deleted

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  kosiew · Member · May 19, 2018 at 1:49 am

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  hi,

  The software was WordPress.

  You hosted your site at HostGator and that is where your files were.
  HostGator may be able to help you with the files.