on my computer and phone my site won't open and says safari can't find server
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on my computer and phone my site won’t open and says safari can’t find server. I have updated safari on my computer and allowed cookies and it is still not working. I wanted to make sure there wasn’t a problem mapping my site or something.
The blog I need help with is: (visible only to logged in users)
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Hi!
It looks like the name servers on your domain aren’t quite set correctly. You can see this by entering your domain here:
http://en.support.wordpress.com/domain-helper/
Can you follow these instructions to set the name servers at your domain registrar?
http://en.support.wordpress.com/domains/map-existing-domain/#how-to-change-your-name-servers
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I use ipower and its not listed but I’d like to change it from ipower to a different company anyway. could you walk me through that process to get it working again?
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Hi!
Just to clarify, you’re looking to move your domain from iPower to a different domain registrar. Is that correct?
If so, you’ll need to follow these instructions from iPower to transfer your domain away:
http://www.ipower.com/knowledgebase/beta/article.bml?ArticleID=168
I’m afraid I won’t be able to help directly with the transfer, but if you run into any issues, iPower’s customer support should be able to give you a hand!
In the meantime, you should be able to set the name servers to point to WordPress.com following the instructions here:
http://www.ipower.com/knowledgebase/beta/article.bml?ArticleID=166
Then, at least we can get your site up and running right away!
From a registrar standpoint, we recommend the following companies if you’re looking for a place to transfer your domain to:
Please let me know if you run into any trouble along the way!
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