on quiting premium package

  • Unknown's avatar

    Hello, we are considering to not prolong our subscription to your premium service, which would automatically remove the domain we have purchased before.

    And we want to migrate our contents to the new site using wordpress.org. My question is:

    1. can we export the contents (image, text, and mp3 files) altogether to our new sites using Tools-export xml in dashboard without altering the content at all or having it removed from the original sites?

    2. once our subscription ended, what would happen? What would wordpress erase besides the domain?

    3. can we still maintain the contents to look exactly the same as it is when we are using premium version? Of course, we know the free account dont support CSS custom. I mean, would our content would be erased and the link of every url changed?

    Thank you in advance

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    1) Yes.

    2) Wp.com erases any theme customizations, any media files uploaded like mp3s that could only be uploaded with paid upgrades.

    3) Not unless your theme is also available for WordPress.ORG.

    As for the links, if you set your new WP.org site’s permalinks up to be the same structure as your WP.com ones, AND you buy the Redirect Upgrade, everyone going to your old site will be directed to the correct page on your new site.

  • Unknown's avatar

    are the contents still stored in remehtemehmedia.wordpress.com?

  • Unknown's avatar

    Yes, unless you delete them or your site yourself. Do not, however, delete anything until your import on your self-hosted site is complete, including the attachments (media files).

    It was my understanding that audio/video files uploaded during your Premium bundle are not deleted as rain mentioned in her #2. It would mean that you cannot upload any new files. To clarify that point, I have tagged this for Staff input. Please be patient while they get back to you.

  • Unknown's avatar

    Well, it turns out that someone had already tagged this for Staff, so please wait patiently for their reply. :)

  • Unknown's avatar

    It was my understanding that audio/video files uploaded during your Premium bundle are not deleted as rain mentioned in her #2. It would mean that you cannot upload any new files. To clarify that point, I have tagged this for Staff input. Please be patient while they get back to you.

    Yes they are not deleted, but you cannot add new audio/video files if Premium is removed.

    Hope this helps!

  • Unknown's avatar

    Ok, thank you all. My next question would be: Can I still be using this remehtemehmedia.wordpress.com to create the new site with wordpress.org? Or I should build the site from scratch again with the new hosting and domain? I’m a lil bit confused here.

  • Unknown's avatar

    Do you mean you still want remehtemehmedia.wordpress.com to be active after you leave and have the same posts as your new, self-hosted blog? Or you just want to make the move after cancelling your premium plan here and you just want to be sure you’ll still be able to get what you had when you make the move? If you haven’t already read it, you might find the support document on Moving a Blog to WordPress.org useful. There’s also an option, for a one-time $129 fee, to do a Guided Transfer where an Automattic employee does the transfer and configures your new website for you.

  • Unknown's avatar

    > Can I still be using this remehtemehmedia.wordpress.com to create the new site with wordpress.org?

    Please note that any changes made to remehtemehmedia.wordpress.com will not show up on your .org site. Note that these are two completely separate companies/sites. You will now have to make changes to your .org site within that admin if you want your edits to be live on your .org site. You will need to create your .org site from scratch, but you can import in posts/pages from your .com site so you wouldn’t have to create that all over again.

    Cheers!

  • The topic ‘on quiting premium package’ is closed to new replies.