Onboarding of WordPress as a vendor

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  katekir88 · Member · Nov 3, 2022 at 7:03 pm

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  I work for a company that acquired another one – the web page is currently set up in WordPress and I need assistance with onboarding WordPress as a vendor, and with account settings. I don’t have the option (?!) to upgrade to premium, and I need assistance with account access for former employees. I am a site admin but seem to be lacking the capabilities I would expect to come with that.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staartmees · Member · Nov 3, 2022 at 7:04 pm

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  First things first: what is the URL of your site?

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  katekir88 · Member · Nov 3, 2022 at 7:08 pm

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  Hello! It’s https://visuallive.com/

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  staff-95percentghost · Staff · Nov 4, 2022 at 10:16 am

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  Hi, https://visuallive.com/ isn’t hosted here at WordPress.com – it appears to be a Wix site.

  Was this your own company website?

  Would you be able to share the address of the site you’re wanting access to? We may be able to help point you in the right direction for getting started with that.

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  katekir88 · Member · Nov 7, 2022 at 7:41 pm

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  Thanks for the response – I’m wanting to onboard WordPress as a vendor as a vendor for my company but need a direct point of contact to do this.