one month of failing purchase

  • Unknown's avatar
    vlastimilslechta · Member ·

    I did try to purchase WP w a flash discount. The payment failed 3x payments got blocked.
    Contacted forum and got an answer from support, only explaining why it happened.
    I have asked the forum again only to be told to contact support via an old email I cant find.
    Let’s say I am trying for the last time now to get it sorted.
    Thank you

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • aleone89 · Staff ·

    Hello there,

    The email would have come from (email visible only to moderators and staff).

    I’d recommend reaching out via that email above, as we are unable to resolve this issue via the public forums.

    Many thanks.

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