One of my pages all of the sudden is not functioning on mobile phones

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  santabear00 · Member · Apr 27, 2021 at 6:37 pm

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  One of my pages all of the sudden stops working ONLY on mobile phones. It works on tablets and laptops. Contents are still there but I can’t click on any links. That page has a translated page by WP Globus. The translated page works perfectly on mobile phones. The rest of the website works on the mobile phone, except that one particular page. Anyone encountered this before? How to solve this problem?

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  staff-totoro · Staff · Apr 28, 2021 at 3:28 am

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  Hi there,

  I do not see any sites under your @santabear00 WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login?  Is it the case that you are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.

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  santabear00 · Member · Apr 28, 2021 at 3:32 am

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  This is the URL: https://wp.svac-cma.org/worshiponline/
  We are using WP. I just don’t know the admin account.
  Thanks for taking a look at it.
  Lynne

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  kokkieh · Staff · Apr 28, 2021 at 6:27 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the WP Globus plugin you mention directly for help with this, as it sounds like it’s related.

  https://wordpress.org/support/plugin/wpglobus/

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/