one viewer doesn't see custom design

  • Unknown's avatar

    Hi, I recently created this blog using the black letterhead theme with some simple modifications in Custom Design (title and background colouring, inserting a cream text box with css.) Most people see the site just fine but one person has complained of formatting issues – text obscuring other text, etc. Basically is this a problem I can fix or (as I suspect) a local browser problem, requiring an update on that person’s computer?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thistimethisspace · Member ·

    Your blog is displaying correctly in FF16.01, IE8, Chrome 22
    Please ask that viewer to upgrade their browser version to the most recent stable version here > http://browsehappy.com

  • Unknown's avatar

    Your viewer is probably viewing a cached version of the blog. Their browser will eventually catch up, or tell them to clear browser cache.

  • Unknown's avatar
    thistimethisspace · Member ·

    It could be that or it could be a viewer using IE7 or even IE6 – no I’m not kidding! The “formatting … text obscuring other text” issue is usually an IE6 or IE7 issue.
    September 2012 IE6 browser use stats .4%
    September 2012 IE7 browser use stats 1.3 %

  • Unknown's avatar

    Thank you all for your kind help. I’ll pass the message on!

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