Online Shop issues

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  alwayssmooth16 · Member · Aug 9, 2021 at 3:35 pm

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  Hello,
  Our online woocommerce website is saying processing on all orders and I have about several orders that got failed and over $200 in profit I would like to manage but this is not working. Please help me fix this because I am having orders come in and losing customers.
  I spent over 2 hours the other day on the phone with Godaddy and got to SSL certificate and now I am trying to fix the rest.

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-mckluskey · Staff · Aug 10, 2021 at 8:46 am

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  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/.

  For help with the free WooCommerce software, you can reach for help at:

  https://wordpress.org/support/plugin/woocommerce.

  Their support team will have a look and advise.