Oops, URL change is not being reflected

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  dneufeld · Member · Sep 12, 2013 at 3:00 pm

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  My account is currently linked to “http://ngroup.ca/wordpress”. I’ve successfully moved my blog to “http://info-gen.ca”, but I can’t find a way to replace the linked URL in my WordPress.com account.

  Any help appreciated!

  The blog I need help with is: (visible only to logged in users)

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  dneufeld · Member · Sep 12, 2013 at 4:10 pm

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  I’ve tried disconnecting and re-connecting JETPACK, but I still cannot update the old URL to “http://info-gen.ca”.

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  auxclass · Member · Sep 12, 2013 at 4:13 pm

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  I flagged this for the staff to help. There are certain JetPack things that only they can do, don’t know if this is one or not, but the staff have a good record of helping

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  dneufeld · Member · Sep 12, 2013 at 4:14 pm

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  many thanks, auxclass!

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  auxclass · Member · Sep 12, 2013 at 5:14 pm

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  You be welcome & good luck

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  dneufeld · Member · Sep 12, 2013 at 6:24 pm

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  Whoever did a bit of voodoo for me, thank you, the site url is now updated to http://info-gen.ca/wordpress. However, a new issue has arisen. My WP content is stored in a subdirectory (http://info-gen.ca/wordpress) — all works fine when surfing to http://info-gen.ca, however the full URL http://info-gen.ca/wordpress gives a 401 error. And so the wordpress.com stats are not working correctly.

  Is there a redirect I’m missing here?

  Info-gen.ca/.htaccess
  # BEGIN WordPress
  <IfModule mod_rewrite.c>
  RewriteEngine On
  RewriteBase /
  RewriteRule ^index.php$ – [L]
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule . /index.php [L]
  </IfModule>
  # END WordPress

  Info-gen.ca/index.php
  <?php
  /**
  * Front to the WordPress application. This file doesn’t do anything, but loads
  * wp-blog-header.php which does and tells WordPress to load the theme.
  *
  * @package WordPress
  */

  /**
  * Tells WordPress to load the WordPress theme and output it.
  *
  * @var bool
  */
  define(‘WP_USE_THEMES’, true);
  /** Loads the WordPress Environment and Template */
  require(‘./wp-blog-header.php’);

  Info-gen.ca/wordpress/.htaccess:
  # BEGIN WordPress
  <IfModule mod_rewrite.c>
  RewriteEngine On
  RewriteBase /
  RewriteRule ^index.php$ – [L]
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteRule . /index.php [L]
  </IfModule>
  # END WordPress

  Info-gen.ca/wordpress/index.php
  <?php
  /**
  * Front to the WordPress application. This file doesn’t do anything, but loads
  * wp-blog-header.php which does and tells WordPress to load the theme.
  *
  * @package WordPress
  */

  /**
  * Tells WordPress to load the WordPress theme and output it.
  *
  * @var bool
  */
  define(‘WP_USE_THEMES’, true);

  /** Loads the WordPress Environment and Template */
  require(‘./wp-blog-header.php’);

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  jackiedana · Member · Sep 13, 2013 at 10:06 pm

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  For Jetpack support, it’s best to contact our Jetpack team directly so they can look into your issues:
  http://jetpack.me/contact-support/

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  dneufeld · Member · Sep 16, 2013 at 1:39 pm

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  Thanks Jackie, will do!

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  jackiedana · Member · Sep 16, 2013 at 4:36 pm

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  You’re welcome!