order confirmation

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  rotiwaard · Member · May 10, 2021 at 12:14 pm

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  customers do not received order confirmation

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  maksimurasov · Member · May 10, 2021 at 1:20 pm

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  Hi there,
  Could you please tell us the address of the site you need help with?
  Do you use WooCommerce?

  Once we know that we can point you in the right direction for support.

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  kokkieh · Staff · May 11, 2021 at 4:52 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the ecommerce plugin you’re using directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/