Order confirmation

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  mcadooswebagency6ec447c003 · Member · Apr 13, 2022 at 3:22 pm

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  The website is not providing a confirmation on the checkout page or sending an email back to the client that an order has been placed.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

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  staff-blorbo · Staff · Apr 13, 2022 at 8:35 pm

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  Hi there,

  Please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites hosted on our servers.

  If you’re using the free version of WooCommerce, you can post in their community forum here:

  https://wordpress.org/support/plugin/woocommerce/

  Or, if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com, you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/