Order Emails Not Sending After WooCommerce Update

• 

  thisarasanka4 · Member · Jun 2, 2025 at 7:02 am

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  Hello everyone,

  I hope someone can help me resolve a critical issue after updating WooCommerce.

  Problem Overview:
  After upgrading the WooCommerce plugin, order confirmation emails are no longer being sent to customers or the admin . This was working perfectly before the update.

  What I’ve Checked:

  • ✅ Email settings in WooCommerce > Settings > Emails are correctly configured.
  • ✅ All email notifications are enabled and templates appear intact.
  • ✅ No changes were made to SMTP settings or email-related plugins around the time of the issue.
  • ✅ Tested multiple orders via different payment methods — still no emails triggered.
  • Site Health and error logs show no obvious issues related to email sending.

  chnical Details:

  • WooCommerce Version: Version 9.8.5
  • WordPress Version: 6.8.1
  • Site URL: http://mantajewelry.com

  This is a live store, and the lack of order emails is impacting operations. Any guidance would be greatly appreciated!

  Thank you in advance for your help.

  Best regards,
  Thisara Madhusanka

  The blog I need help with is: (visible only to logged in users)