Order mot logged

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  nataliefranklin1008 · Member · Apr 5, 2021 at 2:47 am

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  Someone made an order on my site but it was not logged. I was only notified via stripe. Please help

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  staff-mckluskey · Staff · Apr 5, 2021 at 9:17 am

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  Hi there!

  Are you using WooCommerce on your site? If so, if you have a paid WooCommerce extension, you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/.

  If you’re using the free version of WooCommerce software, you’ll want to pos to the support forums here:

  https://wordpress.org/support/plugin/woocommerce.

  These forums are for WordPress.com-hosted websites. If you want to know the difference between the two, you can find more information in this document:

  https://en.support.wordpress.com/com-vs-org/.