Order not working
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Hi, I am having issues with creating orders.
Indeed, normally when I am done with entering customer informations, writing notes, and selecting products and discounts, I can usually use the action button to send order and invoice to customer and, use the button ‘send an email order’ to send bill to customer and myself.
now, as soon as I enter customer informations, theses two buttons does not work so I cannot create order nor invoices.
This is terrible.Can somebody help me please?
WP.com: Unknown
Jetpack: Unknown
Correct account: Unknown -
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Hello,
I have verified that your site is not hosted on WordPress.com. Your website is hosted on Ionos. Right? Hostmaster also appears in your DNS. In this case, you use the self-hosted version, the software of which is available on WordPress.org.
WordPress.com and WordPress.org sites are different. Check it out: https://wordpress.com/support/com-vs-org
This forum is only focused on sites hosted on WordPress.com.You can contact your host directly for help with your issue.
The WordPress.org community forums can be a good place to ask for help with this:
http://wordpress.org/support/forumsI hope this information helps.
I’m tagging the WordPress team, there may be some different information related to e-commerce that I don’t know about. -
Hi there, it looks like you’re using WooCommerce for the eCommerce functionality on your site.
In this case, please contact WooCommerce support directly for help with their plugin. The forum you’re posting in now is for the hosting provider, WordPress.com, and we can only help with sites hosted on our servers.
If you’re using the free version of WooCommerce, you can post in their community forum here:
https://wordpress.org/support/plugin/woocommerce/
Or, if you’re using any premium or payment gateway add-on downloaded from WooCommerce.com, you can reach live chat and email support here:
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