Order Notifications

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  manuelanumertoncom · Member · Sep 6, 2022 at 10:40 am

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  Order Notification emails are not being sent to the customers

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fitzpikaia · Member · Sep 6, 2022 at 12:49 pm

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  Hello,

  I looked up your site and it seems you may not be hosted with WordPress.com. Reaching out to your hosting company for support could help.
  If not, this plugin should be able to help you figure out what’s causing the issue:

  WP Mail SMTP by WPForms – The Most Popular SMTP and Email Log Plugin

  You can set up email logging with it to see where the problem is.

  Hope this helps!

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  staff-totoro · Staff · Sep 6, 2022 at 10:51 pm

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  Hi @manuelanumertoncom

  It sounds like you need help with the WooCommerce plugin but have landed on the support forum for WordPress.com sites instead.

  We don’t offer WooCommerce on WordPress.com (unless you are upgraded to our WordPress.com Business or eCommerce Plan) so we are not your best point of contact, but the good news is that help is available by contacting WooCommerce staff here:

  https://wordpress.org/support/plugin/woocommerce

  The folks over there are familiar with your plugin and in the best position to assist. Hope this helps point you in the right direction!