Order Notifications

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  manuelanumertoncom · Member · Sep 6, 2022 at 10:44 am

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  Customers aren’t receiving any email notifications of order confirmation/Cancellation etc.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  aleone89 · Staff · Sep 7, 2022 at 9:06 am

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  Hello there,

  This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

  It sounds like you would need to get in touch with the hosting provider to see why those emails may not be sending.

  I hope this helps.

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  manuelanumertoncom · Member · Sep 7, 2022 at 9:20 am

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  Hey there!

  Thank you, we managed to fix this.
  Appreciate you response.